1. Rescheduling or cancelling
You can reschedule or cancel a confirmed direct booking online up to 24 hours before it starts, through the personal link in your confirmation email. Times are Netherlands local time. Do not share your personal appointment link with others.
Within 24 hours, if your confirmation email is missing, or for a different treatment or barber, contact 06 86494111 or info@amrostyle.nl. A change is only final once it has been confirmed.
2. Late arrival or no-show
Let us know as soon as possible if you cannot attend or will be late. Amro Style does not charge automatic fees for late cancellation or no-shows.
After repeated no-shows, we may require prepayment or restrict online booking for future direct bookings. If such a restriction applies to your booking, it is shown before checkout; contact the salon to discuss your options.
3. Prepaid appointments
Have you prepaid your direct appointment? Contact us about a refund when cancelling. The calendar and payment are separate processes: cancelling an appointment does not automatically refund the amount.
We do not automatically retain a prepayment as a cancellation or no-show penalty. Any refund due is handled in consultation with you. Statutory refund deadlines continue to apply.
4. Bookings through Treatwell
The online rescheduling deadline above applies to Amro Style’s own booking module, not Treatwell’s. For a booking through Treatwell, check the cancellation deadline, payment method and terms shown there for your appointment.
Reschedule or cancel a Treatwell appointment through Treatwell or follow the instructions in their confirmation. Questions? Contact Amro Style or Treatwell. Agreement on our website does not replace agreement within Treatwell.